Customer Testimonials

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Google Aug 3, 2021

Amanda Sims did an amazing job!

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Google Jul 27, 2021

Great service

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Google Jul 26, 2021

Just purchased a 2021 Nissan Titan SV at East TN Nissan. Christopher Andrews was my Sales Consultant. He was extremely patient, helpful, and pleasant while we were negotiating the deal by telephone. His philosophy is "I am not here to sell you a car I am here to help you purchase a car. I'm not going to push you to buy something." Once I arrived at the dealership, he was the first one out the door to greet me and my wife. Chris remained pleasant and helpful for the test drive and the required paperwork. Even the finance ...

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Google Jul 24, 2021

Purchased a 2021 Nissan Rogue

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Google Jul 20, 2021

Was easy and effortless. They made our time there with our 3 children bareable. It's usually hard to get anything accomplished while chasing the kiddos around but they have a play area for them with drinks and snacks. Would def recommend!! I got exactly what I needed!!

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Google Jul 18, 2021

(Translated by Google) They have an excellent service .. a tip .. ask for DEVORA ROSARIO by the way he speaks Spanish 👌 (Original) Tienen un excelente servicio.. un consejo.. pregunten por DEVORA ROSARIO por cierto habla español 👌

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Google Jul 16, 2021

Thanks East Tennessee Nissan for fixing my A/C and my passenger warning light even though I bought my Nissan Rogue next door I will get my next vehicle with you guys and recommend you to everyone for a new vehicle

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Google Jul 12, 2021

Take care of my truck

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Google Jul 10, 2021

Friendly, helpful, courteous,

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Google Jul 8, 2021

Great service and outstanding customer service every time I go!

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Google Jul 1, 2021

Lindsey W helped to make the stress and anxiety of buying a car so much easier.

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Google Jun 18, 2021

We purchased our Nissan Kicks from Hunter West today! He is the Best Salesman ever.Professional, Honest, Great Personality,a Real Blessing to Deal with! Seriously, from Beginning to End with TJ the Finance Mgr.getting us out in no time!You will have a Stress Free experience!! We will definitely Recommend East Tennessee Nissan Morristown , Tn.to all of our Friends!!👍 5 Stars!!

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Google Jun 17, 2021

As soon as we walked in the door the first person we talked to was Seth. We told him what we wanted he then took Tom for a test drive of course we fell in love with out Kicks. We got all the paper work done he could do then we were taken to Ted in finance. Both these guys are totally awesome. Explained everything to us and everything. Of course we had to go speak to Melissa in the service area she has been taken care of our car since 2015. We love the service and how friendly everyone here ...

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Google Jun 17, 2021

The BEST CUSTOMER SERVICE EVER! This was my very first visit from the time I walked in the service department until I retrieved my vehicle every staff member I had the pleasure of interacting with was AWESOME!!!! A+ service and the service department knows NISSAN vehicles. Keep up the great work! Did I say the BEST CUSTOMER SERVICE EVER!!!!?

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Google Jun 16, 2021

I had a little hiccup. However they fixed the issue and went above and beyond. Outstanding customer service!

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Google Jun 15, 2021

We just want to say how very happy we are with our new 2021 Nissan Kicks. We went into the dealership knowing what we were wanting. We first ran into Seth and he helped us out with a test drive and everything. We told him for sure we wanted the Kicks so he did what he needed to do to get the ball rolling then we went to Ted in financing. OMG we had such a great experience. Everything was explained to us and all our questions were answered. Seth and Ted were both a pleasure to work with and we ...

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Google Jun 12, 2021

I didnt buy another i dont like monthly payments

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Google Jun 9, 2021

I have had terrible experiences in the past so I was hesitant in returning. Although, I had the most amazing sales person Rand. And a terrific finance guy TJ. So I will return as long as they are both there.

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Google May 30, 2021

My transmission went out and, of course, the warranty had just passed 60,000. They agreed to pay half the cost of the repair, and I think that is fair. But the lady we dealt with, Melissa, was so exceptional in handling all of our many problems that I just have to tell you how great she is. Said she’s been with Nissan in the service department for 5 years. She definitely went above and beyond for us.


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